Refund policy

Every item we sell is made to order, printed just for you after you place your order. Because of this, we're unable to accept returns or exchanges for reasons like ordering the wrong size, changing your mind, or general dissatisfaction with an item that was printed and delivered correctly. Please check our size chart carefully before ordering, since we cannot offer exchanges once an order has been placed.

Defective or Damaged Items
If your item arrives defective, damaged, or misprinted, contact us within 14 days of delivery through our Contact page and include clear photos of the issue along with your order number. Once we've reviewed the photos, we'll offer you a full refund or a free replacement, whichever you prefer.

Orders That Never Arrive
If your order doesn't arrive within a reasonable time after the estimated delivery window, reach out to us through our Contact page. We'll look into it with our shipping carrier, and if the order is confirmed lost in transit, we'll provide a full refund or send a replacement at no extra cost.

What We Can't Refund
Because every item is custom printed to order, we're unable to accept returns or issue refunds for the wrong size being ordered, buyer's remorse, or dissatisfaction with a correctly printed item that matches its product description.

Refund Processing
Once a refund is approved, it will be issued to your original payment method within 5-10 business days. It may take additional time for your bank or card issuer to post the refund to your account.

Questions?
You can always reach us through our Contact page with any questions about this policy.